:Frequently Asked Questions

Frequently Asked Questions About Harry’s on the Hill

Have questions about buying, financing, servicing, or repairing a vehicle in Asheville, NC? Harry’s on the Hill is here to help. For more than 100 years, our local dealership has served drivers across Asheville and Western North Carolina with New GMC sales, CarBravo Certified Pre-Owned vehicles, used cars, financing, trade-ins, GMC Certified Service, GM Genuine Parts, ACDelco Parts, and collision repair support.

Use the FAQ sections below to find quick answers, or contact the Harry’s on the Hill team for help with your specific vehicle needs.

General Questions About Harry’s on the Hill

How long has Harry’s on the Hill been serving Asheville, NC?

Harry’s on the Hill has served the Asheville and Western North Carolina community for more than 100 years. As a local, family-owned dealership, we are proud to help generations of drivers with vehicle sales, financing, service, parts, and collision repair.

Is Harry’s on the Hill family-owned?

Yes. Harry’s on the Hill is a family-owned dealership with deep roots in Asheville, NC. Our long history, local team, and commitment to the Western North Carolina community are an important part of how we do business.

Where is Harry’s on the Hill located?

Harry’s on the Hill is located at 819 Patton Avenue in Asheville, North Carolina. We serve drivers throughout Asheville and nearby Western North Carolina communities, including Hendersonville, Waynesville, Weaverville, Candler, Fletcher, Black Mountain, Arden, Canton, and surrounding areas.

What departments does Harry’s on the Hill have?

Harry’s on the Hill includes New GMC Sales, CarBravo Certified Pre-Owned Sales, used vehicle sales, Finance, Service, Parts, and a Collision Repair Center. Does Harry’s on the Hill only sell GMC vehicles?

Harry’s on the Hill sells new GMC vehicles. We also offer CarBravo Certified Pre-Owned vehicles and a wide selection of used cars, trucks, and SUVs from many different brands, depending on current inventory.

New GMC Sales FAQ

Does Harry’s on the Hill sell new GMC vehicles?

Yes. Harry’s on the Hill sells new GMC vehicles in Asheville, NC, including popular GMC trucks and SUVs such as the Sierra 1500, Sierra HD, Canyon, Terrain, Acadia, Yukon, HUMMER EV, and Sierra EV, depending on current availability.

Can I shop new GMC inventory online?

Yes. You can shop new GMC inventory online, view available vehicles, compare models, explore pricing, value your trade, and contact Harry’s on the Hill to schedule a test drive or ask about a specific vehicle.

Can I schedule a test drive for a new GMC?

Yes. Customers can contact Harry’s on the Hill to schedule a test drive for a new GMC vehicle. Scheduling ahead is recommended so the team can confirm availability and have the vehicle ready when you arrive.

Does Harry’s on the Hill offer GMC financing?

Yes. Harry’s on the Hill offers financing options for qualified buyers. Our finance team works with GM Financial as well as other lending partners, including banks and credit unions, to help customers explore financing options for new and pre-owned vehicles.

Can I trade in my current vehicle?

Yes. Harry’s on the Hill accepts trade-ins. Customers can start the trade-in process online or visit the dealership for an appraisal.

Do I have to buy a vehicle from Harry’s on the Hill to sell my car?

No. Harry’s on the Hill may be interested in buying your vehicle even if you do not purchase one from us. Contact the dealership for details about your vehicle appraisal options.

CarBravo Certified Pre-Owned FAQ

Does Harry’s on the Hill sell CarBravo Certified Pre-Owned vehicles?

Yes. Harry’s on the Hill sells CarBravo Certified Pre-Owned vehicles for shoppers looking for a GM-backed certified used vehicle option in Asheville and Western North Carolina.

What is CarBravo?

CarBravo is a certified used vehicle program backed by General Motors. CarBravo vehicles are inspected and may include added benefits such as limited warranty coverage, roadside assistance, courtesy transportation, a vehicle exchange program, and access to a nationwide network of Certified Service Centers.

What makes a CarBravo vehicle different from a regular used vehicle?

A CarBravo vehicle is part of a GM-backed certified used vehicle program. CarBravo vehicles are inspected and may include benefits that are not always included with a traditional used vehicle. Specific benefits and eligibility can vary, so customers should review the details for the exact CarBravo vehicle they are considering.

Can I finance a CarBravo Certified Pre-Owned vehicle?

Yes. Financing may be available for qualified buyers on CarBravo Certified Pre-Owned vehicles. The Harry’s on the Hill finance team can help customers explore available options.

Can I shop CarBravo vehicles online?

Yes. Customers can browse CarBravo Certified Pre-Owned inventory online and contact Harry’s on the Hill for availability, financing information, trade-in options, and test drive scheduling.

Used Car Sales FAQ

Does Harry’s on the Hill sell used cars that are not GMC?

Yes. Harry’s on the Hill sells a variety of used cars, trucks, and SUVs from many different brands, depending on current inventory. In addition to new GMC vehicles and CarBravo Certified Pre-Owned vehicles, our used inventory gives shoppers more choices across different budgets and vehicle needs.

Are used vehicles inspected before they are sold?

Used vehicles at Harry’s on the Hill are reviewed before being offered for sale. Inspection details can vary by vehicle, so customers are encouraged to ask about the specific vehicle’s condition, history, and available records.

Can I see a vehicle history report?

Vehicle history information may be available on many used vehicles. Ask the Harry’s on the Hill sales team for details about the specific vehicle you are considering.

Can I schedule a test drive for a used car?

Yes. Customers can schedule a test drive for a used car, truck, or SUV by contacting Harry’s on the Hill or requesting more information through the website.

Can I finance a used vehicle?

Yes. Financing may be available for qualified buyers on used vehicles. Harry’s on the Hill works with multiple lending partners to help customers explore financing options.

Finance and Trade-In FAQ

Can I apply for financing online?

Yes. Customers can start the financing process online through Harry’s on the Hill. The finance team can help with financing options for new GMC vehicles, CarBravo Certified Pre-Owned vehicles, and used vehicles.

Does Harry’s on the Hill work with credit unions and banks?

Yes. In addition to GM Financial, Harry’s on the Hill works with many banks and credit unions to help customers explore vehicle financing options.

Can I value my trade online?

Yes. Customers can begin the trade-in process online by using the vehicle trade-in tools on the Harry’s on the Hill website.

What should I bring when trading in my vehicle?

Helpful items include your driver’s license, current registration, vehicle title or payoff information, all keys, and any service records you have available. If you still owe money on the vehicle, bring your lender and payoff information if possible.

Service Department FAQ

Does Harry’s on the Hill service GMC vehicles?

Yes. Harry’s on the Hill services GMC vehicles in Asheville, NC. Our GMC Certified Service team can help with routine maintenance, diagnostics, repairs, and factory-recommended service.

Can Harry’s on the Hill service vehicles that are not GMC?

Harry’s on the Hill may be able to help with many non-GMC vehicles as well. Contact the Service Department with your vehicle year, make, model, and service needs.

What types of service does Harry’s on the Hill offer?

The Harry’s on the Hill Service Department can help with oil changes, tire service, brake service, batteries, multi-point inspections, fluid checks, diagnostics, and other maintenance and repair needs.

Can I schedule service online?

Yes. Customers can schedule service online through the Harry’s on the Hill website or contact the Service Department directly.

Why should I service my GMC at Harry’s on the Hill?

Harry’s on the Hill offers GMC Certified Service, trained technicians, GM Genuine Parts, ACDelco Parts, multi-point inspections, and a long-standing local dealership team that understands GMC vehicles and the needs of Western North Carolina drivers.

Do I need an appointment for service?

Appointments are recommended so the Service Department can plan for your vehicle and service needs. Customers can schedule service online or contact the Service Department for availability.

Can Harry’s on the Hill diagnose a check engine light?

Yes. The Service Department can help diagnose check engine lights and other vehicle warning lights. If your check engine light is flashing or the vehicle is not driving normally, contact the Service Department before continuing to drive.

Parts Department FAQ

Does Harry’s on the Hill sell GM parts?

Yes. Harry’s on the Hill offers GM Genuine Parts and ACDelco Parts to help keep your vehicle performing properly.

Can I order parts through Harry’s on the Hill?

Yes. Customers can order parts through Harry’s on the Hill. Contact the Parts Department with your vehicle information and the part you need.

Do I need my VIN to order parts?

Having your VIN is very helpful because it allows the Parts Department to identify parts that are specific to your vehicle. If you do not have your VIN available, the team may still be able to help with your year, make, model, and trim information.

Can the Service Department install parts I buy from Harry’s on the Hill?

In many cases, yes. Customers can ask the Service Department about installation options when ordering or purchasing parts.

Does Harry’s on the Hill offer tires?

Yes. Harry’s on the Hill can help customers with tire needs, including tire information, tire-related service, and available tire options.

Collision Repair Center FAQ

Does Harry’s on the Hill have a Collision Repair Center?

Yes. Harry’s on the Hill has a Collision Repair Center in Asheville, NC, to help customers with vehicle body repair needs after accidents, damage, or other collision-related concerns.

Do I have to own a GMC to use the Collision Repair Center?

No. The Harry’s on the Hill Collision Repair Center may be able to help with many vehicle makes and models, not just GMC vehicles.

Can Harry’s on the Hill help after an accident?

Yes. Customers can contact the Collision Repair Center after an accident to discuss repair needs, next steps, estimates, and scheduling.

Does the Collision Repair Center work with insurance?

The Collision Repair Center can help customers understand the repair process and may assist with insurance-related repairs. Customers should contact the team directly with their claim information and vehicle details.

Can I get an estimate for collision repair?

Yes. Customers can contact the Collision Repair Center to ask about repair estimates and what information is needed to begin the process.

Visiting Harry’s on the Hill

Do I need an appointment to visit Harry’s on the Hill?

Appointments are helpful, especially for test drives, service visits, parts questions, finance appointments, and collision repair estimates. Customers may also contact the dealership to ask about current availability.

What areas does Harry’s on the Hill serve?

Harry’s on the Hill serves Asheville and drivers throughout Western North Carolina, including Hendersonville, Waynesville, Weaverville, Candler, Fletcher, Black Mountain, Arden, Canton, Leicester, Buncombe County, Eastern Tennessee and Upstate South Carolina.

How can I contact Harry’s on the Hill?

Customers can contact Harry’s on the Hill through the website, by phone, or by visiting the dealership at 819 Patton Avenue in Asheville, NC. For the fastest help, choose the department that matches your need: New GMC Sales, Pre-Owned Sales, Finance, Service, Parts, or Collision Repair.

What is the best way to get answers about a specific vehicle?

The best way is to contact Harry’s on the Hill with the vehicle you are interested in and your specific question. Inventory, pricing, availability, features, offers, and vehicle history can change, so the team can provide the most current information.