Our Reviews

I was in the market to purchase a new GMC. I tried local GMC dealerships but they did not have the vehicle I wanted nor could they obtain the vehicle matching the colors and options. Did a search on GMC homepage and found the exact SUV I was looking for at Harrys on the Hill. I reached out to the dealership which is over two hours from my house. The dealership was great and my sales associate was the best. They were extremely friendly and helpful in my quest to purchase a new vehicle. The dealership and myself came to a quick agreement on the purchase and trade of my current vehicle. I drove the two plus hours the next business day to the dealership who had the new SUV all prepped and waiting for my arrival. The transaction was very quick and extremely easy. The dealership sales associates were fantastic in everyway. They gave me a quick tutorial of the new SUV before I left. I would highly recommend the dealership and their sales staff to anyone looking to purchase a vehicle.

Always wonderful

I appreciate that Harry’s on the Hill, specifically my salesperson Guillermowere, could start the deal, answer questions, take specific pictures, and work with us by phone/text before we drove the 70 miles to the dealership. I could test drive multiple trim and engine configurations, and when I was ready, the buying experience was “painless.” The follow-up communication was outstanding, and when I failed to transfer everything from the glovebox, they offered to mail it to me. I wanted a front license bracket, and they found one and installed it for no extra charge. Customer service and integrity are not just words. They follow up with action. I hope to never buy another vehicle, but if I do, Harry”s on the Hill will be my first stop.

Everyone was very polite and knowledgeable

Great experience, good communication!

Another great experience buying a new GMC truck at Harry’s On the Hill in Asheville. Chad Stamey, new car sales manager, could not of been more helpful. He’s very knowledgeable about the vehicle market and helped guide me through the process. Justin Causby, finance manager, professionally assisted me. And Guillermo, new car salesman was very informative and helpful in explaining the many features and operation of my new truck. We are fortunate to have such a great GMC dealership in Western North Carolina.

Excellent Service

Everyone was very kind and professional

I never knew buying a new car could be so stress free. When I decided on which car to try, Matt explained the nuances of all the new features then took a short test drive and was ready to sign. From there Regina explained all paper work in very easy terms and spent time downloading the GMC app for me that would have taken forever without her help. Thoughtful, kind and friendly service that made the whole experience so pleasurable so much so that recommending Harry's on the Hill comes very easily! Everyone I encountered during my time there was met with a smiling hello no matter which department they worked in. Thank you Harry's for a day well spent.

state inspection and tire pressure check were only reason for this visit and all went well.

Quick, quality service

Always a pleasure working with Harry's and their staff. Polite, friendly and always inviting.

Appointment for recall item went as planned, even finishing sooner than I expected.

Quick and clean! Nice folks!!

We had a wonderful experience with Scott and the rest of the staff. I will definitely recommend Harry on the hill to all my family and friends. Thanks for the friendly service.

Our sales person, Guillermo, was wonderful. Helpful, informative, and great to work with. The sales manager, Trevor, was also great. We had limited time available and made sure we could complete the buying process without making us feel rushed. Overall we had a fantastic experience and are very happy with our Yukon and with Harry’s.

Dealership was friendly and helped soon as we walked in the door. We had to travel 4 hours and they had everything ready to go for us including the vehicle. They helped with any questions we had and got the vehicle set up for us.

Was able to get more good information from my mechanic in Weaverville and the internet than from your service department regarding the 0014 code which appears then dissappears.

not problems, everything was good

Oil change went smoothly. No surprises. Some dealerships can't make that claim.

Changed flat tire and placed spare in bed....not where it belongs. Very unhappy, I'm disabled and can't move spare to correct place.

Always great service at Harry’s

Everything was easy. They had the paperwork prepared and waiting on me. They transferred some equipment from my trade in to my new truck. Regina was wonderful to work with

Had an 0800 appointment. Did not hear from the service department until 1300 to discuss what was found and what was needed. Service was not completed until after 1600. Why make an appt? Will get my truck serviced elsewhere from now on.

This review is due to the lack of repair work done. This is my second trip for the same problem and am scheduled for a third trip for the same problem.

So far so good

Very friendly and always do quality work

Extended Warranty Issue, they ordered parts and got me in quickly. Also made sure I had a loaner vehicle, which was great. Turn around time was very fast, and Donald did a great job ensuring satisfaction. Overall excellent experience. Would highly recommend, and consider doing further business with Harry's.

great experience.

Great people to deal with oil change in on time out in a reasonable time

Donald, the Service Manager worked with me on a few nagging issues that have been hard to find and stuck with it until the issues were finally resolved. They were genuinely concerned that my vehicle was repaired properly and worked with me through every step. I appreciate the attention to detail and willingness to do what was needed as well as their flexibility with scheduling.

Sales woman Regina and finance manager were awesome.

Easy process from start to finish. Applied for new vehicle (8AM) while I was having maintenance performed on my car. By the time I got to work that morning, I received a call from sales and a text that I was approved. By lunch time, I was driving off the lot with my new vehicle. Easy... easy... easy!

Took care of the problem!

Great people to work with services department explained everything they did to my vehicle. Will be back due to trust and honesty

I had the absolute best experience at Harry's on the Hill. I was traveling through Asheville with my 3 children and my car started to make loud noises coming from the under the hood of the car. I literally drove up with no appointment to the dealer and met with Carl desperate for help. Carl assured me that he would get this handled in the fastest way he could. I did have to leave it over night but Carl had my car diagnosed within the hour and returned to me to get back on the road before lunch the next day. Carl and the entire team at Harry's went above and beyond and I am very appreciative of their assistance as a mom with three kids traveling on spring break. If I were local you'd have all of my business.

Oil Change and tire inspection was completed in 45 min.

Greeted by employee when I arrived, told me a service representative would be right with me (apparently they were all busy) so go wait in the customer lounge. After quite a while, well over an hour, I went looking for someone to talk to me. Found one representative eating lunch, no one else was around. I explained why I was there ( I actually had an appointment-I was early) rep quickly took the keys from the ignition and asked why I was there. I tried to explain my vehicle’s ills , the vehicle was whisked off and I was told to wait. Much later rep said technician couldn’t duplicate error message on inboard computer due to their machine was not working properly. Waited some more. Finally, rep came back and said tech can’t duplicate problem. I explained again that it only happens on cold starts. So I called home for a ride since they need to keep it overnight. Wife picked me up at about 5 pm, I had got there at about 10:30am. Next day got a call: problem duplicated. Because it was misfiring on cylinder #1, it needs all new (8) injectors and plugs, too. I guess you just can’t fix what’s broken or defective without replacing all its siblings. $3,229.01 and 3 days later, I finally get my truck back.

I’ve come to know your service team and they are great. They keep me on the road and problem free. That’s why I count on your service team. Thanks to your staff!

Friendly staff kept me informed on progress

Check engine light was on, after truck was taken in the light was off and no one could get in to come back on, so they test drove it then sent me on my way

Very friendly and the process was easy

They were busy that day had a 915 appointment did not get in till 945

Excellent

Friendly professional employees Scheduled was met before scheduled time

Scheduled routine oil change / tire rotation on a Saturday morning. In and out in a half hour - better than I've had at other dealers. On the down side, I have an intermittent problem with the digital spreedometer going blank - happens maybe once or twice a month. I suspect it is software but service techs for such a problem were not available on Saturdays. Still need to resolve this.

Excellent service.

I arrived to a friendly greeting and went to a comfortable waiting area with coffee and water available. Later they came and told me my truck was ready. Checkout was quick and friendly. I got a great deal between a discount and GM points. Overall happy.

Great Service.

I’m so happy with the excellent service provided by Harry’s to replace a broken latch on the interior cover of the sunroof in my GMC Acadia. From my initial visit to assess the problem to the appointment for replacement I received text updates. Candace, my contact was extremely professional and helpful in getting me in and out quickly. With the summer sun approaching this repair was a great relief!

I was very well taken care of, even after having multiple visits! The repair tech is absolutely amazing at what she does. She always goes above and beyond in her job!

I am so happy with your staff. They take great care of the people needing service for their vehicle. They go the extra mile!

always very courteous and helpful

My recall was taken care of in a timely manner

Timely, easy to work with , pleasent experience.

Found exactly what I was looking for and great help through it all.

It was Great! Richard and Matt are the Best! Fast, Easy, Quick Transaction! Will be back

Services fine Billing lack of attention to detail. Poor rating

Veery good.

You all are absolutely the worst. I can't EVER get through when I call, you all NEVER return a call and you all don't respond to eamils. The only way to get you all to acknowledge us is by driving there in person. And even then your front of the desk women act as if Iv inconvenienced them! I finally went to Veterans Collision who are taking care of me and communicating with easily. What an utter wast of time. I will NEVER recommend you all

This was my third or fourth oil change in my truck at your dealership. This time I requested 0w40 oil. I've never been very big fan of low viscosity oil. My request was declined but once my warranty is up I'll be changing the oil myself so at that point I'll make the switch.

Prompt service Good knowledge

Matt did a great job calling me back when I had concerns. The internet consultant Shaina did an awesome job with giving me pictures and passing my concerns on. Regina also did an outstanding job filling in for me sales person. Guillermo my sales person I had concerns with at first. But it was just a miscommunication between us. He did great getting us back on line. So overall great experience as we did have a hiccup but everyone worked hard to get it fixed. I couldn’t be more happier with the entire crew that helped me.

Professional, fast, quality work.

Staff polite but not overly knowledgeable about the service technicalities

My old vehicle and I have been coming to Harry's for many years. I am always greeted and shown to your very nice waiting area and my vehicle is well taken care of. Harry's has kept my vehicle in good running order for over 234,000 miles.

Friendly, quick and easy.

Ronnie was helpful but I also really appreciated the assistance and communication of Trevor, Justin and Tom with the paperwork. Now, if only the transport company gets the job done, I will be a happy new car owner.

Oil change and tire rotation was done well.

They are very good to put installment sensor light for tire balance and good reasonable low price

Very pleased with the service and the ease of my purchase, I did most of the paperwork over the phone, just walked in, signed the papers and walked out. Thanks.

She was absolutely fabulous.I forgot her first name. Blonde gal, she's been there for a long time. Service department was helpful. Too long in service, but what can you do. We'd like rental cars being available or borrow vehicle. Especially when it's over two hours.

The service advisor was friendly and knowledgeable. The ex USMC courtesy car driver took us to cookout and waited patiently while we ordered takeout meals.

I brought my 2016 Chevrolet 1500 truck in for service. I have used Harry's On the Hill dealership since I moved to Western North Carolina. as they were recommended by the dealership from where I used to live. I was there most of the day due to amount of work I had planned which was not unexpected. I had scheduled the work I needed done well in advance and all required materials were on site. I was kept informed of the work processes throughout the day and informed of an additional item that needed to be addressed (which was approved by me and completed). The waiting area is always clean, organized, and comfortable. In all of the numerous times I have used Harry's on the Hill for service, I cannot think of a single time that I have been dissatisfied with them. Simply put "Well Qualified craftsmanship well trained support staff equals great service. Thanks Harry's on the Hill CSW

My battery died in my car and I had it towed to Harry's. They managed to squeeze me in that day and installed a new battery. Also used their shuttle to bring me to work and then back to the dealer. They did a great job.

Purchased new AT4. Anthony had all the paperwork prepared and ready to sign. Truck looked absolutely amazing. Great purchasing experience.

Timely and recalls done in reasonable time. All good!

I have always had great service for years and you have great staff! That’s why I have always counted on your service and staff to keep my car running.

i always take my vehicle to the place i bought it and i like the service i receive from this dealership and trust my sales rep Anthony Stiles

I came into Harry's the lady. I took my information.I went to the waiting room and fifteen minutes later.She came out and told me my car was ready

saw the truck while we were in asheville visiting family. didn't even look inside it. called anthony styles about the truck. he immediately begin working on the deal for us, keeping us informed on where we stood with the pricing & being able to get the vehicle to us several hours away. he went through the truck and got back with us on the condition. a couple of days later we agreed to buy the truck and had it delivered by don & don and they were also amazing. it was a great experience, and a very simple way to buy a vehicle.

Courteous and prompt

Good service. Brought me home. Returned car to my home when finished. Very courteous!

Appreciate the discount reward. It definitely helped. Thanks so much.

Great initial experience, but my repeated follow up calls are never returned

service advisor was efficient and professional. I was notified upon completion of service and handled with fair pricing and service.

they do a good job of letting me know what needs to be done to my car and it is convenient having one of their drivers drive me home while I wait

The process was easy and smooth. Richard Briggs too excellent care of us. Made sure to thoroughly go over the car and features.

My truck was damaged during service. I appreciate the service manager’s apology, but the damage while on the lift is concerning and has destroyed my faith in your dealership. While I do not seem to have a choice, I am very concerned about whether the repairs will be done well in the in-house body shop. My truck will now always have damage that I must live with. This has been a terrible experience. I am trying to accept and forgive, but I am finding that very difficult.

Very welcoming and accommodative staff, pleasant experience start to finish.

Fast friendly service

Getting the video of our Acadia during it time with you was a surprise and pretty darn cool.

My service advisor, Carl Perkins, did a great job of assisting me. The courtesy shuttle drivers were warm and friendly, and my repair was done timely.

Love the product and all of the sales dept was great

Chad was amazing!

My service was completed in decent time and everyone was professional and courteous.

Knowledgeable, efficient and polite. A decidedly good experience.

I had an 8:00 appointment to get my oil changed and tires rotated and an hour and forty five minutes later I had to go ask to see what was taking so long. REALLY!!!!!

Good service as usual. Everything went well. Thank you.

Candice was helpful and informative—as always. This is the first time I received a video…I was shocked that Devin found a major repair needed, because I have been bringing my Buick Envision to Harry’s faithfully and regularly. I am wondering why something could not have prevented this major problem.

Excellent professional efficient all the way around

no prolems what so ever

Clean dealership and helpful staff.

My new GMC Sierra Denali Ultimate is not functioning properly. The radio/media and other sounds (turn signal) randomly goes silent. The problem continues for hours or a day before returning to normal. On my June 24, 2025 service visit the mechanic was unable to repair. I was told that GMC is aware of the problem and is working on a fix. No time estimate. Other owners of this model are having the same issue. It’s frustrating to buy a new vehicle without an immediate repair solution.

Service attendant was very friendly. The video of what was done was something I hadn’t expected, but it was really nice.

No complaints.

My service rep, whom I’m sorry I don’t remember she name, gave excellent service and answered all of my questions. I think the video link showing the service man walking through my inspection was a nice touch.

As always my time at Harry’s was a great experience.

Great experience

Ronnie, Chad, Chad and Kim were great!

They are always really good at what they do and they are kind.

The entire team at Harry's on the Hill is welcoming and professional. Little things matter, such as pulling the vehicle under the patio so you can inspect and learn about your truck before you leave. All of our questions were answered, and every promise made was honored. We will tell everyone we know from across the state that the sales experience is second to none.

TJ and the body shop went above and beyond to repair my 2023 GMC Denali Sierra 1500 with all new OEM parts even though the insurance company tried to cut corners. They worked with me to make sure that my truck was restored to factory new condition after is was it was involved in an accident. They kept me informed along the way and exceeded my expectations. They have great culture and we will continue to business with them for many years to come.

Very professional and efficient

Carl took care of my truck. Everyone was very nice.

Everything was good.

This is the fourth vehicle we have purchased from this dealership. Regina Satterfield has been our sales person each time and she is outstanding to work with. Justin in finance and Matt the used car manager are both great and easy to work with. All three try to give us the best value. We also always have our automobiles serviced at this dealership for an ongoing record keeping of those completed and those needed. We always recommend this dealership to our friends and family.

Check in was a easy, I was kept informed as oil change and tire rotation was accomplished.

I had the first appointment of the day. It took until 2:300PM for a wheel balance and tire rotation. I use to buy all of my cars from Harry’s. The last car was bought from Ford. We tried to buy from Harry’s but the service has deteriorated. Also, the sales lady gave a half hearted effort. Think of all the money you spend to get a new customer and your loosing long time customers because sale and service has deteriorated.

Inspection only due to service rep telling me in late May that it was too early to get inspected for a July renewal. A REAL waste of my time.

Candice was helpful, friendly — wonderful. I like the addition of the video. However, I am supremely disappointed in your decision to stop offering Buick products. Since nothing in the GMC line fits my wants and needs, I am forced to travel at least an hour to find a new lease. Not happy.

Quick check in and service

Awesome. Thanks

Scott was very helpful and professional yet friendly. Answered all my questions clearly. Had a great experience dealing with Scoot and everyone at Harry’s on the Hill

an overall excellent experience that I've experience before with this dealership. never rushed just an honest desire for clarity and understanding.

Regina was a great help. She scheduled everything and checked on the time frame and helped us with the entire process. Everyone at Harry’s was friendly. It was a great experience!!! Definitely A+!

Quick and efficient

Went in because air conditioner was not blowing through vents. The part only cost 86.00 or so but the labor was over 600.00. I felt that was a ridiculous amount to charge for labor. I had the car there at 7:00 - the part had to be delivered so don't actually know what time they started working on the car but by 10:00 they were finished. If it was hard to get to - it still only took a couple of hours to fix. The guy that waited on me in the service department was very nice and helpful so my only complaint is the amount charged for labor. I will have to look elsewhere for repair help in the future.

Very satisfied with Scott. I would definitely come back. Scott met all me needs.

Everyone at the dealership was supper friendly and it was probably the best experience that I have ever had when buying a vehicle. Ronnie was an excellent sales agent.

They was awesome, friendly, an helpful

Got my car inspected and it was fast and efficient

Easy to make a quick appointment, taken shortly after arrival, serviced in Reasonal time. Thank you for mt last compimemtary oil change and inspection.

Quick service and very professional

A pleasure to work with these folk

Everything went good, on time and great service. Polite people always . Thanks

Fast, efficient, friendly as usual.

always prompt and friendly

Completed repair work while keeping me informed.

Fast and courteous. I love that they send a video afterwards.

went in for recall had tires changed they tried to tell me i needed a front end alignment i knew i did not the next morning i took my truck to pisgah tire they checked it for me and i did not need one ..sad that you would do that to any body let u lone some one that has bought several trucks from you no more

Arrived early for our appointment and was still taken in for service.

Knowledgeable, friendly, straightforward

I had an appointment for service at 1:30pm. My vehicle was not taken back to the service department until 2:05pm. Service was not completed until 4:10pm. The service was a simple, oil change. I live 2 hours away from the dealership and only came here for this service because it was “free” because my vehicle was purchased at the used lot on site. I will NOT be returning for my second “free oil change” since it took nearly 3 HOURS to complete. The waiting area is not comfortable, especially to wait for that long.

Excellent, friendly prompt service! Thank you.

An engine recall is significant. I was herded in and out like I didn’t matter. Clearly there was no inspection done on the engine since no dust was removed from the cover. (I checked). GM is better than this and customers shouldn’t be treated like they are easily replaced. When your service agent won’t get off a fake phone call to discuss what was done is a clear sign of quality service. The techs did a great job balancing the tires if that matters.

We are so impressed with your service! Perfectly on time pick up, you sent us notifications of the progress of the work and even a video! WOW! Just want to say thank you for making the whole experience so easy🙏

D3alership gets highes5 marks but GM service pol8cy is a failure. This is second time my climate control has failed with an intermittent problem. The failure codecl3ared itself overnight. So the faulty component could not be replaced under warranty. I had to drive 8 hours with the windows down in 95 degree heat because the fan did not blow cold air out. This is the second time this has happened. This is my 3rd encore. I traded in the first one because the seat belt retractor failed. I waited over 5 months for a simple part that never came. It was dangerous to drive a car without a seatbelt and I could hav3 been fined for not using a seatbelt, so I traded in the car. The new car had very major problem. The AWD would disengage frequently and I was unable to drive the car to my house. I have a sttep mile long gravel driveway and need AWD. Since i am disabled there were time i could not get to my house. GM could never fix the problem so i traded that car in for wat apoears to be the ladt GM lemon i will ever buy. GM Seems to provide features that only work when you don't need them. It's back to Subaru foe me. I have owned two in the past. Each with over 150,000 miles on them. No failures just standard maintenance and replacement of parts from normal use. Very unsatisfied with General Motors. .

Great service

Was repaired in a timely manner and I appreciate the wash on my truck thanks

Good experience and service

Very courteous and helpful staff, kept me informed of exactly what was being done.

Much better than previous time. Looks like some changes were made to improve wait time and communication

Wonderful customer service, in and out quickly and top notch service

This will be the fourth time I visited Harry’s On The Hill to have work done on my vehicle. The first three times were great. Work was performed in a timely manner and most especially the pricing was reasonable. On this the fourth visit, one of the first questions ask when I arrived was if I had been told there was a $174 diagnostic fee when I made my appointment. The answer is no. Most likely I would have gone elsewhere if I had known. In retrospect, I should have left when I was told of the diagnostic charge. Secondly I was told I would be made aware of all charges before any work was done. As part of the diagnostic process, it was determined I needed two new batteries at $222 each. It was only at the time of checkout i learned there was a $50 per battery charge for installation. Lastly, on checkout, the invoice showed a $50 miscellaneous fee which was never mentioned. When questioned it was said this covers shop rags, paper towels, etc. Fortunately it was removed when I questioned it. Long story short to me Harry’s On The Hill has gone from a reasonably priced repair place to a stereotypical dealership where pricing is high, and there are other gotcha charges. Most likely I will not return.

Good customer service and shuttle services.

Very nice and treated me like I was important

I was notified about a nail in 2 of my tires and they were fixed before I left the shop.

Great service appointment

Truck transmission had a fluid flush and is performing worse than when I came in…. I do have a hard shift issue but that issue is worse. The quote to replace the transmission is astronomical. The fact there is no other solution and the fact it’s had a hard shift forever and that it’s known there transmissions have a defect and were not recalled is upsetting.

as always the service and staff are excellent Anthony Stiles is the sales rep when i purchased the truck he is the best and is in my consideration a friend. The service rep was Candace and she is wonderful always nice and helpful this is why I travel over an hour to get my service work done on my truck

I am so thankful that I have a dealership as wonderful as Harry's on the Hill! At this appointment I had to have a lot of maintenance at the 60K mile level on my Yukon and Carl walked me through the reasons and the costs with patience and diligence. In the end he was able to reduce some of the costs because I had less wear than normal and did not need to replace some parts. I never worry about Harry's pushing me to buy things I do not need. Then I was planning on paying the bill with some of my "REWARD POINTS" and when Donna looked them up my account I had a lot less points than I was sure I had. Donna went out of her way to search for my points. She could not find them but promised to keep researching to see if I had more more points. She could have just forgot about it figuring I just did not know how many points I really had, but she kept her word and called me and told me that she had found my missing points and adjusted my bill. These are the kinds of people that make up Harry's employee roster. Thank you for being such a great dealership,

It was good.

Very professional.

Always a great experience with the service team.

Salesman was extremely pleasant and no one was pushy. Dealership was willing to work with me on the price.

I had an electrical issue with my truck that kept it from shifting into higher gears. I had it towed to Harry's on the Hill and 48 hours later had it back. Even though the dealership is 45 miles from my house, I had it towed there because it was purchased there. I was equally as happy with the sale of the vehicle as I was with the repair work.

When we pulled up Regina came out immediately to offer us her help. She was wonderful from the beginning to the end. I had a very wonderful experience. I will definitely be coming back to get another vehicle in the future from here.

over 2.5 hours for oil change and tire rotation is too long

Great service.

They was great

Great friendly service with reasonable prices

Great service appt

Very friendly and professional service.

The wait time was less than than I expected considering everything they had to do. I like that they send a video showing what they are doing. The coupons I received helped out some with the cost. I love Harry’s on The Hill!

Awesome.

I came in to find out about my right rear tire. Well what I thought was wrong wasn’t I had a nail in the tire. So of course they fixed it. I really appreciate your staff they are so thorough. Thank you thank you!!!😊

Everything worked out well. I had to reschedule my initial appointment and that was easy. Got a call the day before to confirm. I didn't expect it to take 2 hours to change the oil, rotate the tires, and perform the inspection. Jiffy Lube could do that in under 30 mins. That caught me off guard and I had to reschedule work meetings accordingly. (I realize that a software update had to be performed, as well, but that could be done in the background.) I wish the app/online experience was better synced with the dealership, but I've learned that it's best to go old-school with Harry's and call to schedule service or anything else for that matter.

Easy to deal with and always on top of things.

The staff is friendly and informative. Service completed in a timely manner.

Everyone was very helpful. Thanks Scott and both Chads.

Excellent group at Harry's on the Hill. Friendly and professional that take my GMC pickup maintenance seriously. Had a Dr. appointment but needed service on my truck. My truck was serviced along with a video of the work by the technician. Had me on my way to my Dr. appointment in plenty of time to spare. Good people here and good service.

Professional & timely

Very good!

I have purchased five vehicles from Harry's. In all cases I have always received the best customer service. Staff does a fantastic job. Thanks

They was awesome, an helpful keep me updated on my vehicle, courtesy in every way,

I needed some minor maintenance on my Sierra, and also needed brake maintenance, and the tech also legitimately diagnosed a leak around my rear cab window. All work was completed within a day and the work was performed well (and my brakes are smooth!).

We have bought a lot of cars and this was the best experience we have ever had.

We appreciated the car being brought to us to test drive because of medical procedures, it’s hard for me to travel. Regina has worked with us and we appreciate how informative and patient she is. Everyone is always very helpful and we love doing business with Harry’s.

Matt, Richard and the team at Harry’s are the Best ! Fast, Fair, and Awesome Customer Service from start to finish of the sell Thank you

Your people are very nice and say hello that goes a long way. If we have a problem y'all take care of it and explain it to us. Thank you we feel good when we drive off.

I called to make an appointment on Friday and they said they could fix the recall on Monday 8am, but when I got to the shop I didn’t have an appointment or it hadn’t been scheduled. The service writer said he would get it done (it would take 3-4 hours). They got it in and done in about two hours. I was very pleased with the results. Thanks for the service…

Service was great, parts inventory left me without a vehicle for 3 days. Need to figure out a better system for parts.

Easy to work with. Great customer service. First time buying a car local in MANY years usually have to go out of state to find what we want at a comparable price. Thank you.

Explanation of the vehicle’s operation was very limited and inadequate. Staff was great.

Efficient service

what started as a standard oil change and tire rotation on a Saturday morning to a belt and pulley replacement addition to services Carl Perkins. Service advisor and technician Ryan looked at the belt on the engine as i asked about a strange sound that just started. The belt as was half gone and a pully ? was bad. they gathered the parts and fixed the problem saving me a potential highway break down on my way home. Outstanding Customer Service!! They are AWSOME!

The work was professionally done and I really appreciate it

Candice, who was in charge of my service appointment, was extraordinary. She underpromised and over delivered. She succinctly discussed the issue and the cost and the timeframe. She made an expensive repair more bearable by being understanding, kind and informative. The repair was done in a much shorter time period which made me very happy. Candice is a great representative for Harry’s on the Hill.

Very nice people!!

Candice was great ... very personable and helpful getting me checked in and letting me know where to wait, etc. I really liked having an outside option to hang out in fresh air. This was the first time I had service done at Harry's (oil change, tire rotation, general inspection) and after I drove off I realized it would have been helpful if someone from the service department had met with me when they were done to go over their findings, even if nothing, just a quick "we did everything and all looks good" would be my recommendation for improvement.

I came in with out an appointment because I was on a road trip from Texas to South Carolina. Carl was excellent and helped me. He got my truck in and check out in one day. No problems were found but I felt much better on my trip back to Texas!!!!

Problem was addressed in a reasonable amount of time and customer service was excellent.

changed my radio quickly

Took care of us in a timely manner. Friendly service.

From the start, the whole experience was stress free. Chad found the truck I wanted and had it ready for me when I got home from vacation. Scott Litton the salesman was very responsive, kind and very helpful with setting up a couple things on the Info System, very organized and had all paper work ready when I got there. I have bought two trucks from Harry's and both times were very quick, stress free and everyone was friendly.

Took me in quickly and performed the requested services with a nice video all work and inspections made.

Friendly and efficient service

Donald is a great service manager.

The advisor, Candace, was very nice and explained everything very well. The wait wasn't long and the waiting area was clean.

Five stars.........I got a great price for my trade-in and a great deal on my new AT4 dream truck. Scott (my salesman) was great as was the finance manager........everyone was extremely nice......... I highly recommend this dealership.

Did exactly what was needed

The check engine light came on two weeks after service (although it only stayed on one day), but the time it took to get the vehicle processed and repaired was much longer than I anticipated or expected.

Scott and the entire staff were incredibly helpful, supportive, and friendly. All my questions and concerns were answered and addressed. I was kept informed of my vehicle weekly and I was wonderful to know.

I have bought and sold a lot of cars (too many). My recent purchase of a 2026 GMC Canyon AT4 From Harry's was the fastest, easiest and most pleasant experience I have had. There was no wasted time, no hidden fees and this included my trade. Everyone at the dealership was pleasant and professional. Guillermo was as customer focused and knowledgable about the product as any car Salesman I have dealt with. The entire process was fun!

Very courteous and knowledgeable

No wait time, on schedule. Very accommodating, knowledgeable, and kind. Pleasant to work with.

Regina was very helpful and knowledgeable about the truck we were interested in. After a few test drives and negotiations we were able to buy the truck we wanted.

Fast and friendly as always

1st rate level of customer care!

One of the most accommodating and efficient vehicle purchases in my experience. Deal was relatively easy to make electronically as negotiated by salesman Guillermo. Vehicles was beautifully detailed and waiting for us exactly as agreed to. Guillermo greeted us with a smile and spent the next hour or so instructing us on the details of this amazing truck as well as setting up all digital systems. Finance director Chad was low key and well organized. Fastest purchase process ever. Guillermo is a rising star and this is a terrific dealership. Buy your next one from Harry’s in The Hill and you sure won’t regret it.

Service writer and technician kept us informed and performed repairs in a timely manner. My problem is I feel the failed part should have been covered by the Powertrain Warranty. Had i continued to drive the vehicle, you might be looking at an engine replacement which WOULD have been covered, Kind of foolish don't you think?

Regina was fantastic

Came in for a recall, and had some other items looked at.

I recv'd a refund and apology for the charges I paid for a repair to our 2021 GMC ACADIA. It turned out it was covered under warranty. Thanks again.

great as always

Quick and courteous. Everyone very friendly and helpful

Harry's has been my go to GMC dealership since moving to the area almost two years ago. They have always been very professional, friendly, and honest with their advice.

Candice met me right after I drove into the Service Bay. She handled everything for me and, an hour later, I drove out with my track fully serviced and inspected. Candice does a great job.

Very friendly staff. Fast turn around for oil change

I appreciate working with service manager Donald.

Great service 👏🏻

No pressure at all and easy going atmosphere! I highly recommend using Harry’s on the hill! They’ve been around for over 100 years and you can see why that is.

Performed a real good mud flap installation, took to long to get my vehicle back to service, what’s. The point of an appointment if the vehicle sits waiting for an hour!

Candice is amazing!

The dealership experience was ok, but my truck is ruined. The paint on both sides is scratched terribly. I'm very upset to have a new truck looking this way.

Everything was wonderful.

I bought a 2024 Denali 2500. 29k miles and owned approx a month and something broke in the transmission. Towed in on Tuesday 11/4/25 and was told that once the diagnostics were ran, I would get a loner vehicle. Called on Friday 11/7 and was bluntly told that when the diagnostics were performed, my advisor would call me. I waited another week and called back on Fri 11/14 and my advisor said that the technician was off and it would be Monday. Asked about a loner vehicle but still no diagnostics and no technician to ask. Was told that they would call me on Monday and no call. I called Tuesday 11/17 to be told the parts were ordered. Asked about a loner vehicle again and was told they were out. I received my truck on 11/21 after 18 days of no communication and relying on family to take and pick me up from work.

Very satisfied.

Had oil change , tire rotation, and rear deck repaired. Excellent experience. Employees friendly.

Good

Working with Scott was a delight. He made the experience quick and easy. He was a delight to work with and had a great knowledge of the truck we purchaed. I would definitely buy from him again.

The service advisors are always so nice and helpful. They have a hard job and often have to deliver bad news to a customer. That was my case as the needed repair was over $6K. I typically work with Candice Clough and Carl Perkins. Both are super nice.

Professional and courteous service as always!

My inspection was completed on time

Waited 2 hours for an oil change and tire rotation

Fan

Everything went great just like always

Great service. Great place to buy an vehicle!

Ronnie was great! Thank you for our gifts. Justin was also very helpful, excellent and professional. All staff was friendly and spoke to us as if they were taking care of us. Also the cute little dog was the star on top. Merry Christmas to you all.

Good

Everyone is helpful and friendly.

I really appreciate doing business with this dealership. Everyone at Harry’s is friendly and willing to help. The waiting area is clean and comfortable. I feel welcomed and valued there.

Very kind and helpful personnel. Thorough vehicle maintenance.

Took my vehicle back on time and had the work completed in less than a hour and a half.

On time repairs or oil changes along friendly professional service. Plus they love dogs

Great service 5stars

There install was excellent very very happy

Efficient, friendly and performance. All top notch!

thorough, pleasant staff

Excellent service advisor support. Great service department follow up.

On time, no surprises

Always 1st class customer service and care! Their responsiveness and professionalism are what brings me back as my dealer of choice....

Good job.

1. The windshield has cracks after the recent cold snap. I asked that it be replaced under the bumper-to-bumper warranty. It was not. Why? 2. There is a piece missing from the outside edge of the driver side mirror. I asked that it be provided as part the bumper-to-bumper warranty. It was not provided. Why? 3. The rubber seal around the rear hatch door is torn. I asked that it be replaced under the bumper-to-bumper warranty. It was not. Why?

The staff were all so friendly and they knew what they were doing. We stopped in, found exactly what we were looking for and were out of there in no time. They even set up the features of our new car, showed us how to get the most out of it. I highly recommend Regina (our sales person) and the dealership.

Always very pleased

My wife brought the car for service and was helped exactly at the appointment time. I received a text telling me to watch a video of my car being serviced. Being a retired mechanic of over 55 years, I greatly appreciated being able to view the underside of our ACADIA. I am much more at ease viewing an underside in EXCELLENT condition. THANK YOU for this new way of doing business.

Excellent service. met and exceeded my expectations. my service advisor Carl is great to deal with. he is very knowledgeable as well as helpful. I will continue with my maintenance as well as mechanical concerns with Harrys as my dealership. I am more than satisfied.

I had a great experience at Harry's. Their staff is very friendly and competent. My issue was diagnosed and repaired in a very timely manner. Thank you!

second service trip for basic service.....Kim and crew taking great care of me.......Very impressed so far with the new truck......

Appreciated the complimentary ride home from dropping off vehicle for me and my daughter so we didn't have to spend hours at the dealership around the holidays. I also liked service department video that showed all of details of my inspection so I could see diagnostic and decide how to proceed with repairs and maintenence.

Wonderful

We liked the video of the service on the car, keep this going. Most people don't get the chance to see just what goes into service of a vehicle.